AQUAPAC Guarantee
Aquapac stand behind their products.
With the best will in the world, and despite the best QA systems, every manufacturer runs into quality problems from time to time. If there's a problem, Aquapac want to know about it. Fast. They may need to correct it and want continually to be improving their offering.
Aquapacs future success depends 100% on winning and retaining repeat customers who are happy to recommend Aquapac to their friends and family.
The only way they know to do that is to manufacture the best quality cases, and to offer the very best delivery and after-sales service.
Free 3-Year Extended Warranty
Aquapacs warranty goes way beyond those offered by most companies:
- If an Aquapac product fails because of faulty workmanship we will compensate you for the contents as well as for the case
and
- Aquapac warranty lasts for 3 years.
Who decides whether it was faulty workmanship? Ok, we do. But if that makes you think we'll seek to wriggle out of our responsibilities you'd be very much mistaken. How would that help the good reputation on which we depend?
Compensation
If it weren't clear whether or not Aquapac were to blame we would tend to err on the side of generosity. It's our policy and plain good sense that it's better to pay out a little in compensation than to lose a customer.
Insurance
We cannot guarantee Aquapac cases against accidental damage, or against general wear and tear (they're strong but of course they can still be punctured). So we do recommend that you make sure that your insurance covers the contents.
Small Print
The full text of our 3-year warranty is shown at the end of the User Guide included with every case.
You Get What You Pay For
John Ruskin put this most elegantly back in the 19th century.
So, before you rush to buy a budget alternative, check out their small print!
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